RETURN POLICY

Thanks for shopping with Funlab. We appreciate the fact that you like to buy the gears we designed to protect your digital devices. We also want to make sure you have a plaeasant experience while you’re using our products. If you are not 100% in love with it? Start the return process.

WHAT QUALIFIES FOR A RETURN AT FUNLAB.NET?

If a defect covered by the warranty occurs during the warranty period(90 DAYS AFTER ORDER). 

We will provide unconditional replacement service for the product that Funlab determined to be defective. 

Contact Us by sending email with your order number and the pictures of broken product. The shipping fee is in charge by Funlab. 


If you receive a wrong product or if something is missing from your order. 

Please Contact Us and indicate your ORDER NUMBER, as well as the item that was shipped in error or was missing from your order. We will expedite a resolution as soon as possible. 


Funlab is in charge for the return shipping fee caused by the situation above.

Refunded goods must be refunded in their original, unused condition with all tags and hygiene seals attached. Because we want you to love your ready-made bag or case, we don't charge a restocking fee for eligible returns.We recommend using the least expensive shipping method that will provide you with a tracking number and insurance.Funlab is not responsible for the parcel lost in the transit.

HOW DO I EXCHANGE AN ITEM?

We are unable to offer an exchange service at this time. Should you require exchanging an item, simply returning the original item for a refund and place a new order with us at your convenience.

How to Contact Us?

Please contact us by sending email to Support@funlab.net Monday-Friday, 9:00am-6:00pm EST. Please attach the information required for different situations to the email. We will reply within 24 hours on business day.